Frequently Asked Questions

Questions,
answered.

Everything you need to know about how we design, build, and manage AI agents — what they cost, where your data lives, and how fast you can be up and running.

What's the difference between an AI agent and a chatbot like ChatGPT?
A chatbot waits for prompts and forgets everything when the tab closes. The agents we build are autonomous — they monitor your systems, make decisions, and take action on your behalf, connected to your tools and equipped with persistent memory of your business.
What can a VivDynamics AI agent actually do?
Four core areas: monitoring & alerting, workflow automation, intelligent assistants, and data processing — answering inquiries, routing tickets, generating reports, running onboarding sequences, and turning unstructured documents into structured data. See what we build →
How much does it cost?
Simple monthly plans: Starter at $997/mo, Professional at $2,497/mo, and a custom Enterprise tier. There's no big upfront build fee, and API/model usage is billed at cost with no markup. Try the ROI calculator to estimate your savings.
How long until it's up and running?
Typically 1–2 weeks from kickoff to go-live: a discovery call to map your workflows, then we build and integrate the agents, then deploy with guardrails in place. Most clients see ROI within about 90 days.
Do I need a technical team to manage it?
No. We design, build, and manage the agents for you — including monitoring and ongoing tuning. You set the goals and the guardrails; we handle the engineering.
Where does my data live? Is it secure?
Agents and their memory run on infrastructure you own — never a shared cloud, never commingled with another business. We apply AES-256 encryption at rest and in transit, role-segmented access, and a full audit log of every action. More on memory & security →
What if the AI makes a mistake?
Guardrails are built in. Critical actions require human approval, autonomy levels are configurable per task, and every action is logged and auditable — so you stay in control of what agents can and can't do on their own.
Will this replace my employees?
No — it removes the repetitive work that burns people out (triage, reporting, follow-ups) so your team can focus on higher-value work. Think of it as a capacity multiplier, not a headcount cut.
How is this different from an off-the-shelf AI tool?
Off-the-shelf tools are generic and stateless. We build agents around your specific workflows, connect them to your systems, and give them persistent memory — so they get smarter about your business over time, and you own the result outright.
Do you only work with businesses in the San Gabriel Valley?
We're rooted in the San Gabriel Valley and greater Los Angeles — Pasadena, South Pasadena, Alhambra, San Marino, San Gabriel, and across LA — and we also work with clients remotely.
How do we get started?
Book a free 30-minute discovery call. We'll map your automation opportunities and give you a prioritized action plan — no obligation. Get in touch →

Still have questions?

Book a free 30-minute discovery call and we'll walk through exactly how AI agents would fit your business.